Pro Tek SPC Wall Panels is one of the leading brands of SPC Wall Panels in the UK and with over 30 years of experience in flooring we have now spent the last 2 years developing a brand new wall panel range. Pro Tek Flooring have undertaken a huge amount of research and development to ensure that our products are of the highest quality.
We supply the trade and the public via our website and offer a wide range of click vinyl flooring with matching accessories for each product.
These are the terms and conditions on which we supply goods to you and cover sales via our website or via the telephone. Please read these terms before you submit your order to us. If you have any queries, please feel free to email or call us, using the following contact details.
Email address: info@protekflooring.co.uk
Tel: 020 3917 5550
Pro Tek Flooring Limited, a company registered in England No. 11149341 and VAT No. GB 319 5659 69. Our registered office address is
3rd Floor 86-90 Paul Street, London, England, EC2A 4NE
You can place orders through our website or by calling us on 020 3917 5550. For trade enquiries please apply for an online trade account to see your dedicated pricing.All orders must be paid for at the time of ordering. If you opt for the Bank transfer payment method then payment must be made within 24 hours of ordering. If payment is not made within 24 hours the order will automatically be cancelled.
We do not offer credit accounts. Once paid, you will get a confirmation email from the website and we will start processing your order. Once your goods have been packed and shipped you will then receive a further email with your tracking details. Please note if you select bank transfer this will not automatically take the payment from your account. You will receive an email with the bank details to make the transfer. Please email us confirmation of payment so we can arrange your delivery
Orders placed before 12:00pm on weekdays will be sent out that day on a 3-5 day delivery service. Orders placed on weekends or bank holidays will be processed on the next working day. Please note that deliveries are kerbside only and although we try to adhere to these time frames once goods have left us any issues regarding delivery are beyond our control.
Any damaged deliveries need to be either signed for as damaged or refused due to damages and the driver’s paperwork signed accordingly. We are unable to send any replacements if the original delivery has been signed for as ‘delivered in good condition.’
Note: Due to Brexit, unfortunately, we will not be able to ship goods to Northern Ireland. Please call or email us for any further details / information.
View our full shipping policy page.
Order Cancellation & Exchanges
You have the right to cancel or exchange your order. To do so, please inform us by email or written notification within 14 days of receiving your goods. Once you have notified us of your intention to cancel or exchange, you have a further 14 days to return the goods to us.
If an original order qualifies for Free Delivery but part or all of the order is subsequently returned with the customer retaining an amount that would not have qualified for Free Delivery the original delivery charge will be deducted from the refund.
Return Carriage Costs: For all cancellations or exchanges where the goods have already been dispatched, the purchaser is solely responsible for arranging and paying for the return carriage of the items back to our original dispatch location. These return shipping costs will not be refunded.
Furthermore, in the case of an exchange, the purchaser will also be responsible for the shipping costs incurred to send the new (exchanged) item out to them.
Please check our full returns policy
We take the privacy of our customers very seriously and have all measures in place to ensure that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Please visit our privacy policy page for further information.