Great quality flooring excellent quality and the click...
Great quality flooring excellent quality and the click system is great
Had a good first experience with the company...
Had a good first experience with the company delivering flooring and wet wall. Due to such good experience ordered more wet wall, only for the wet wall to take more...
I just wanted to share my experience with...
I just wanted to share my experience with the service I recently received @Protek, Purley Way . The manager, Joseph, was incredibly helpful in answering all of my queries regarding...
I used this company for the first time...
I used this company for the first time and will definitely use again. I bought several boxes of Luxury Vinyl Flooring which were brilliant quality for a competitive price. Unfortunately...
Quick & easy to get a sample
Quick & easy to get a sample
Beautiful products and reputable company.
Beautiful products and reputable company.
Did like the panels, they are solid just...
Did like the panels, they are solid just need a light colour my bathroom is very small.
Rapid delivery, great product
Rapid delivery, great product
Great service. Very helpful.
Great service. Very helpful.
Great quality product delivered as specified
Great quality product delivered as specified
Samples were brilliant and the customer has decided...
Samples were brilliant and the customer has decided to go ahead and order the flooring
Haven't put down my flooring yet but customer...
Haven't put down my flooring yet but customer service has been great. Free samples arrive quickly, made a purchase shortly after, delivery time is usually 3 days I got my...
I have used many types of LVT. This...
I have used many types of LVT. This is superb. Great look and quality. Will buy again for my next room.
Excellent product sample, really good quality. Still making...
Excellent product sample, really good quality. Still making our minds up on best match for us.
Very good communication and follow up Thanks 👍
Very good communication and follow up Thanks 👍
Only ordered samples to date but the quality...
Only ordered samples to date but the quality is excellent and I will be ordering in the near future.
From the piece sent out I bought 8...
From the piece sent out I bought 8 boxes and it was best laminate I have ever laid
Quick delivery on a pallet and wheeled directly...
Quick delivery on a pallet and wheeled directly into storage. Well packaged and as described/expected.
Helpful technical advice, prompt delivery and good follow...
Helpful technical advice, prompt delivery and good follow up.
Promt service
Promt service
At Pro-Tek™, we take immense pride in the quality of our premium SPC wall panels and the exceptional service we provide to our customers. Our reputation is built on the honest feedback of homeowners and trade professionals who have transformed their interiors using our products.
Below, you will find a selection of our latest reviews from Google and Trustpilot, highlighting our commitment to durability, style, and straightforward installation.
Very good flooring and good value will be ordering some in a couple of months
Hi John
Thank you so much for the 5* review , we look forward to recieving your order , if you need any help with the ordering process please let me know !
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Only ordered some samples , but came super quick and free delivery, quality seemed good.
Hi Daryl
Thank you for the review. Please let us know if you need any assistance when palcing your order , or if you have any technical questions we will be happy to help.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Very nice flooring. Builder's did mention bit hard to click together but looks lovely.
Hi Gail
Thank you for the review , We are really glad you re happy with the end product and would to see some images to showcase on the website!
If you are happy to please email them through to info@protekflooring.co.uk
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Very prompt service.
Hi Chris
Thank you so much for the 5* Review.
We look forward to seeing more orders from you in the future.
Thank you again.
Marcus Kallmeier
Director
Pro Tek Flooring LTD
The quality of the tiles is brilliant. The samples came straight away and I will be ordering soon.
Hi Kathryn
Thank you for taking the time to leave a great 5* review
We are really happy that you like the quality and look forward to recieving your order !
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Amazing customer service!
Hi !
Thank you so much for the 5* review
We hope to see many more orders from you in the future :)
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
UPDATE - following my review the company kindly contacted me. It appears that the courier was at fault. Pro tel immediately sent a replacement sample which arrived quickly so my review is now updated from 1 star to 5 stars. Excellent customer service!!
Sample was never received so I am unable to give a review.
Very disappointing really
Updated Reply 15-07-2025
Hi Margaret , Firstly i want to say a big thank you for taking the time to come back and amend the review , the difference it makes to us is huge so we really appreciate it .
I will pass your kinds words about the service onto the sales team. If you need any assistance when placing your order or for any technical advice do not hesitate to give us a call on 020 3917 5550
Thank you again
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Hi Maragret
I am really sorry that you did not recieve your samples , as you can see from the other reviews we take pride on sending out XL samples on a really fast turnaround , it is very dissapointing that another service has let you down .
I have arranged for another set of samples to come to you using a different courier service and feel free to email me directly on marcus@protekflooring.co.uk if you need any assistance
All our samples are sent out on a royal mail 1st class 24 hour service daily so i will be sure to raise a complaint with our collections team
Thank you and i really do apologise again
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Pro Tek Flooring LTD provided an outstanding experience from start to finish (order #36210). Their communication was timely and professional throughout, and the samples were delivered impressively prompt. The herringbone LVT samples were of very good quality — even though the shades didn’t quite match what we were looking for, we were thoroughly impressed with the level of service. Thank you!
Hi Amanda
We really do appreiciate you taking the time to leave us a review even though you did not purchase. It really does go a long way so thank you very much
If you do require any other sampling moving forward please let me know and i will be happy to assist you
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Great customer service on the two occasions I had to contact this company and reduced my carriage cost when I had to order more tiles for the job.
Hi Andi
Thank you for the 5* , i will make sure i pass on your kind words to Andy and Helen in the sales team
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Never received sample but so they contacted and said problems with delivery company which is good service and will send new sample great
Hi Steve
Really sorry to see that you did not recieve your samples. As you can see from the numerous other 5* reviews we take pride on the fact that we offer samples on a very quick turnaround.
We send all our samples via royal mail 24hr service and it is such a shame that our review is a relection based on a service that is beyond our control.
We have actually sent yoour samples twice as we received an email from you stating that they were not received from the original.
If you still require samples from us i would be happy to arrange another set to leave with a different courier service and i will make sure i pass your complaint onto our collections team at royal mail.
Again i can only apologise your experience with Pro Tek was dissapointing and if you want to reach out to me directly i will assist you
marcus@protekflooring.co.uk is my direct email
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD