Rapid delivery, great product
Rapid delivery, great product
Great service. Very helpful.
Great service. Very helpful.
Great quality product delivered as specified
Great quality product delivered as specified
Samples were brilliant and the customer has decided...
Samples were brilliant and the customer has decided to go ahead and order the flooring
Haven't put down my flooring yet but customer...
Haven't put down my flooring yet but customer service has been great. Free samples arrive quickly, made a purchase shortly after, delivery time is usually 3 days I got my...
I have used many types of LVT. This...
I have used many types of LVT. This is superb. Great look and quality. Will buy again for my next room.
Excellent product sample, really good quality. Still making...
Excellent product sample, really good quality. Still making our minds up on best match for us.
Very good communication and follow up Thanks 👍
Very good communication and follow up Thanks 👍
Only ordered samples to date but the quality...
Only ordered samples to date but the quality is excellent and I will be ordering in the near future.
From the piece sent out I bought 8...
From the piece sent out I bought 8 boxes and it was best laminate I have ever laid
Quick delivery on a pallet and wheeled directly...
Quick delivery on a pallet and wheeled directly into storage. Well packaged and as described/expected.
Helpful technical advice, prompt delivery and good follow...
Helpful technical advice, prompt delivery and good follow up.
Promt service
Promt service
Being able to order samples on 2 occasions...
Being able to order samples on 2 occasions has helped us get a truer indication of the colour and tone of each product as just seeing them online doesn’t give...
Easy order, Good Delivery company , easy to...
Easy order, Good Delivery company , easy to deal with , samples free and no issues. *****
Samples really helpful. And free postage too!!!
Samples really helpful. And free postage too!!!
Fast and efficient service
Fast and efficient service
Superb experience from start to finish. Friendly and...
Superb experience from start to finish. Friendly and helpful customer service from Stefan. High quality product (we opted for the Hever Oak LVT). Best quality I could find on the...
Ordered some LVT samples. Arrived quickly. Very happy...
Ordered some LVT samples. Arrived quickly. Very happy with their service on the samples, which makes deciding whether the LVT is right for your room so much easier.
Sample quickly dispatched. Excellent quality flooring
Sample quickly dispatched. Excellent quality flooring
At Pro-Tek™, we take immense pride in the quality of our premium SPC wall panels and the exceptional service we provide to our customers. Our reputation is built on the honest feedback of homeowners and trade professionals who have transformed their interiors using our products.
Below, you will find a selection of our latest reviews from Google and Trustpilot, highlighting our commitment to durability, style, and straightforward installation.
Prompt delivery of samples with exactly what I was looking for.
Hi Ingrid
Thank you for your review we really appreciate it , please let us know if you require any assistance when you are ready to order
Thank you
Marcus
Pro Tek Flooring LTD
Ordered some samples to sort out best colour. Came quickly and ordering them was very easy. Just waiting fitter to work out what we need and I will be placing an order.
Hi Paul
Really happy to hear that you are happy with the service and the samples.
Please dont hesitate to give us a call if you need any help before placing your order
Thank you
Marcus
Pro Tek Flooring LTD
Great service! Wanted to place an order online, but called instead due to delivery pricing. Ordering over the phone was straightforward and handled in a very efficient manner. Company representative was helpful and polite, etc. Delivery is expensive but very quick - the flooring is very heavy and very well wrapped/protected (explains the delivery cost). I haven't put the flooring in yet, but the samples were of much higher quality than anything you'd find in the DIY stores. I have another room to lay new flooring in and will definitely consider Pro-Tek first.
Hi Paul
Hope you are well
Thank you for your review we really appreciate it , i will make sure i pass on your feedback to the sales and warehouse department.
Please let me know if you need any assistance when it comes to laying the floor or any advice on the next area you are looking to have done
Thank you
Marcus
Pro Tek Flooring LTD
One of the best click vinyl I worked with, elastic, underlay attached to the board already, very easy to install and the click joints don't break easy. 20 years commercial warranty and reasonable price. What more would you want? Totally recommend this one!
Hi Daniel
What a great review thank you so much !
We would love to see the finished product and if you are happy will feature it on our upcoming customer gallery section
Please mail me any photos to marcus@protekflooring.co.uk
Thank you
Marcus
Pro Tek Flooring Ltd
I ordered the Richmond Oak for the downstairs. Delivery was on time and I also got a 10% reduction.
The flooring is lovely and everyone who has seen it says how nice it is. My daughter liked it so much she is going order the Lyme Oak.
Hi Christine
It is lovely to know that you are really happy with the flooring please send us finished photos through to info@protekflooring.co.uk if you are happy to :)
Please also let your daughter know if she has any queries we are more than happy to help
Marcus
Pro Tek Flooring LTD
The samples I ordered came through very quickly and clearly marked with all relevant information. When our floor fitter arrives on Wednesday we'll already have a good idea of what we're looking for.
Hi Duncan
Really happy to see you are happy with the service , if you have any technical questions that you need any assistance with or any stock queries we will be happy to help
Thank you
Marcus
Pro Tek Flooring LTD
Good choice of product
Free samples really helpful
Great customer service
Good support through ordering
Prompt Delivery
Excellent product at reasonable prices
Only negative was that there wasn’t delivery notification. It was lucky that I was at home when the delivery was made
Hi Glyndwr
Hope you are well , we really appreciate the 5* review and i will be sure to pass on all the relevant details to the team that dealt with your order
I apologise about the delivery notification , due to us having to use 3rd party courier services to enable us to ship to the UK it does limit us slightly.
We do always request that the driver call you 1 hour before prior to delivery to ensure that you are home to recieve the delivery and again i apologise that this has not happened
Please let us know if you need any further assistance with anything else and me or the team will be happy to help
Thank you
Marcus
Pro Tek Flooring LTD
Very helpful staff.
I have bought this type of flooring and love it.
Now I want to get some new one and the lovely Helen helped me through the process.
Hi Silvia
Thank you so much for the review , I’m glad that the process was easy for you !
I will be sure to pass your kind words onto Helen
Thank you
Marcus
Pro tek flooring ltd
I used this company for the first time this year in replacement for my previous flooring supplier. I have nothing but good words to say. The product was great and the customer service was extremely professional and helpful in aiding me with any questions.
Will use again and will recommend to others
Decent staff at this branch. Helpful and made good on some quality issues I had with supplied protek trims which seemed to be a manufacturing defect. I decided to get a bit creative on a job which involved cladding a winding staircase wall alongside solid oak steps and risers which I decided to do using protek which took some thought
and planning but turned out looking pretty good. I've used protek on around 4 jobs now including my own house. It is a good system but you need to make sure all the prep work is right and the floor is absolutely flat, self levelling compound is your friend, don't be cheap. Some of the previous negative comments seem to me to be caused by bad workmanship rather than product. If your floor is all over the place with more peaks then the Himalayas then don't bother with this system, in fact don't bother with any other system other then carpet as it will be the same unless you are ready to do the prep work correctly. This goes for every other aspect of construction. If you feel movement under the boards then your subfloor has not been prepared correctly and I suggest you look for another tradesmen that will put the effort into doing it correctly.
