Pro-Tek™ Reviews

Prompt delivery of samples with exactly what I was looking for.

Ordered some samples to sort out best colour. Came quickly and ordering them was very easy. Just waiting fitter to work out what we need and I will be placing an order.

Great service! Wanted to place an order online, but called instead due to delivery pricing. Ordering over the phone was straightforward and handled in a very efficient manner. Company representative was helpful and polite, etc. Delivery is expensive but very quick - the flooring is very heavy and very well wrapped/protected (explains the delivery cost). I haven't put the flooring in yet, but the samples were of much higher quality than anything you'd find in the DIY stores. I have another room to lay new flooring in and will definitely consider Pro-Tek first.

One of the best click vinyl I worked with, elastic, underlay attached to the board already, very easy to install and the click joints don't break easy. 20 years commercial warranty and reasonable price. What more would you want? Totally recommend this one!

I ordered the Richmond Oak for the downstairs. Delivery was on time and I also got a 10% reduction.
The flooring is lovely and everyone who has seen it says how nice it is. My daughter liked it so much she is going order the Lyme Oak.

The samples I ordered came through very quickly and clearly marked with all relevant information. When our floor fitter arrives on Wednesday we'll already have a good idea of what we're looking for.

Good choice of product
Free samples really helpful
Great customer service
Good support through ordering
Prompt Delivery
Excellent product at reasonable prices
Only negative was that there wasn’t delivery notification. It was lucky that I was at home when the delivery was made

Very helpful staff.
I have bought this type of flooring and love it.
Now I want to get some new one and the lovely Helen helped me through the process.

I used this company for the first time this year in replacement for my previous flooring supplier. I have nothing but good words to say. The product was great and the customer service was extremely professional and helpful in aiding me with any questions.

Will use again and will recommend to others

Decent staff at this branch. Helpful and made good on some quality issues I had with supplied protek trims which seemed to be a manufacturing defect. I decided to get a bit creative on a job which involved cladding a winding staircase wall alongside solid oak steps and risers which I decided to do using protek which took some thought
and planning but turned out looking pretty good. I've used protek on around 4 jobs now including my own house. It is a good system but you need to make sure all the prep work is right and the floor is absolutely flat, self levelling compound is your friend, don't be cheap. Some of the previous negative comments seem to me to be caused by bad workmanship rather than product. If your floor is all over the place with more peaks then the Himalayas then don't bother with this system, in fact don't bother with any other system other then carpet as it will be the same unless you are ready to do the prep work correctly. This goes for every other aspect of construction. If you feel movement under the boards then your subfloor has not been prepared correctly and I suggest you look for another tradesmen that will put the effort into doing it correctly.