Rapid delivery, great product
Rapid delivery, great product
Great service. Very helpful.
Great service. Very helpful.
Great quality product delivered as specified
Great quality product delivered as specified
Samples were brilliant and the customer has decided...
Samples were brilliant and the customer has decided to go ahead and order the flooring
Haven't put down my flooring yet but customer...
Haven't put down my flooring yet but customer service has been great. Free samples arrive quickly, made a purchase shortly after, delivery time is usually 3 days I got my...
I have used many types of LVT. This...
I have used many types of LVT. This is superb. Great look and quality. Will buy again for my next room.
Excellent product sample, really good quality. Still making...
Excellent product sample, really good quality. Still making our minds up on best match for us.
Very good communication and follow up Thanks 👍
Very good communication and follow up Thanks 👍
Only ordered samples to date but the quality...
Only ordered samples to date but the quality is excellent and I will be ordering in the near future.
From the piece sent out I bought 8...
From the piece sent out I bought 8 boxes and it was best laminate I have ever laid
Quick delivery on a pallet and wheeled directly...
Quick delivery on a pallet and wheeled directly into storage. Well packaged and as described/expected.
Helpful technical advice, prompt delivery and good follow...
Helpful technical advice, prompt delivery and good follow up.
Promt service
Promt service
Being able to order samples on 2 occasions...
Being able to order samples on 2 occasions has helped us get a truer indication of the colour and tone of each product as just seeing them online doesn’t give...
Easy order, Good Delivery company , easy to...
Easy order, Good Delivery company , easy to deal with , samples free and no issues. *****
Samples really helpful. And free postage too!!!
Samples really helpful. And free postage too!!!
Fast and efficient service
Fast and efficient service
Superb experience from start to finish. Friendly and...
Superb experience from start to finish. Friendly and helpful customer service from Stefan. High quality product (we opted for the Hever Oak LVT). Best quality I could find on the...
Ordered some LVT samples. Arrived quickly. Very happy...
Ordered some LVT samples. Arrived quickly. Very happy with their service on the samples, which makes deciding whether the LVT is right for your room so much easier.
Sample quickly dispatched. Excellent quality flooring
Sample quickly dispatched. Excellent quality flooring
At Pro-Tek™, we take immense pride in the quality of our premium SPC wall panels and the exceptional service we provide to our customers. Our reputation is built on the honest feedback of homeowners and trade professionals who have transformed their interiors using our products.
Below, you will find a selection of our latest reviews from Google and Trustpilot, highlighting our commitment to durability, style, and straightforward installation.
The company have been attentive, communicative and friendly.
There was a small issue with the payment and they went way beyond to help me.
The product is way beyond any other I have tried. There are many intimators but the products here are a step up and beyond others.
Even the delivery is well thought through.
Hi Stephen
Thank you so much for this fantastic review !
I am glad everything went so well and that you are happy with the product. If you need anything else please give me a call
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Great service, very prompt. Ordered 3 free samples. Glad I did because it helped me decide
Hi Debbie
Thank you for taking the time to leave such a great review!
We are glad the samples help , We ensure that we can send as large of a sample piece as possible to help make your desicion easier.
Thank you again
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Fast delivery and reliable goods
Hi Zhichao
Thank you for the 5* review
We are really happy that everything went smoothly for you and you like the product.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Very good flooring and good value will be ordering some in a couple of months
Hi John
Thank you so much for the 5* review , we look forward to recieving your order , if you need any help with the ordering process please let me know !
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Only ordered some samples , but came super quick and free delivery, quality seemed good.
Hi Daryl
Thank you for the review. Please let us know if you need any assistance when palcing your order , or if you have any technical questions we will be happy to help.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Very nice flooring. Builder's did mention bit hard to click together but looks lovely.
Hi Gail
Thank you for the review , We are really glad you re happy with the end product and would to see some images to showcase on the website!
If you are happy to please email them through to info@protekflooring.co.uk
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Very prompt service.
Hi Chris
Thank you so much for the 5* Review.
We look forward to seeing more orders from you in the future.
Thank you again.
Marcus Kallmeier
Director
Pro Tek Flooring LTD
The quality of the tiles is brilliant. The samples came straight away and I will be ordering soon.
Hi Kathryn
Thank you for taking the time to leave a great 5* review
We are really happy that you like the quality and look forward to recieving your order !
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Amazing customer service!
Hi !
Thank you so much for the 5* review
We hope to see many more orders from you in the future :)
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
UPDATE - following my review the company kindly contacted me. It appears that the courier was at fault. Pro tel immediately sent a replacement sample which arrived quickly so my review is now updated from 1 star to 5 stars. Excellent customer service!!
Sample was never received so I am unable to give a review.
Very disappointing really
Updated Reply 15-07-2025
Hi Margaret , Firstly i want to say a big thank you for taking the time to come back and amend the review , the difference it makes to us is huge so we really appreciate it .
I will pass your kinds words about the service onto the sales team. If you need any assistance when placing your order or for any technical advice do not hesitate to give us a call on 020 3917 5550
Thank you again
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Hi Maragret
I am really sorry that you did not recieve your samples , as you can see from the other reviews we take pride on sending out XL samples on a really fast turnaround , it is very dissapointing that another service has let you down .
I have arranged for another set of samples to come to you using a different courier service and feel free to email me directly on marcus@protekflooring.co.uk if you need any assistance
All our samples are sent out on a royal mail 1st class 24 hour service daily so i will be sure to raise a complaint with our collections team
Thank you and i really do apologise again
Marcus Kallmeier
Director
Pro Tek Flooring LTD