Rapid delivery, great product
Rapid delivery, great product
Great service. Very helpful.
Great service. Very helpful.
Great quality product delivered as specified
Great quality product delivered as specified
Samples were brilliant and the customer has decided...
Samples were brilliant and the customer has decided to go ahead and order the flooring
Haven't put down my flooring yet but customer...
Haven't put down my flooring yet but customer service has been great. Free samples arrive quickly, made a purchase shortly after, delivery time is usually 3 days I got my...
I have used many types of LVT. This...
I have used many types of LVT. This is superb. Great look and quality. Will buy again for my next room.
Excellent product sample, really good quality. Still making...
Excellent product sample, really good quality. Still making our minds up on best match for us.
Very good communication and follow up Thanks 👍
Very good communication and follow up Thanks 👍
Only ordered samples to date but the quality...
Only ordered samples to date but the quality is excellent and I will be ordering in the near future.
From the piece sent out I bought 8...
From the piece sent out I bought 8 boxes and it was best laminate I have ever laid
Quick delivery on a pallet and wheeled directly...
Quick delivery on a pallet and wheeled directly into storage. Well packaged and as described/expected.
Helpful technical advice, prompt delivery and good follow...
Helpful technical advice, prompt delivery and good follow up.
Promt service
Promt service
Being able to order samples on 2 occasions...
Being able to order samples on 2 occasions has helped us get a truer indication of the colour and tone of each product as just seeing them online doesn’t give...
Easy order, Good Delivery company , easy to...
Easy order, Good Delivery company , easy to deal with , samples free and no issues. *****
Samples really helpful. And free postage too!!!
Samples really helpful. And free postage too!!!
Fast and efficient service
Fast and efficient service
Superb experience from start to finish. Friendly and...
Superb experience from start to finish. Friendly and helpful customer service from Stefan. High quality product (we opted for the Hever Oak LVT). Best quality I could find on the...
Ordered some LVT samples. Arrived quickly. Very happy...
Ordered some LVT samples. Arrived quickly. Very happy with their service on the samples, which makes deciding whether the LVT is right for your room so much easier.
Sample quickly dispatched. Excellent quality flooring
Sample quickly dispatched. Excellent quality flooring
At Pro-Tek™, we take immense pride in the quality of our premium SPC wall panels and the exceptional service we provide to our customers. Our reputation is built on the honest feedback of homeowners and trade professionals who have transformed their interiors using our products.
Below, you will find a selection of our latest reviews from Google and Trustpilot, highlighting our commitment to durability, style, and straightforward installation.
Pro Tek Flooring LTD provided an outstanding experience from start to finish (order #36210). Their communication was timely and professional throughout, and the samples were delivered impressively prompt. The herringbone LVT samples were of very good quality — even though the shades didn’t quite match what we were looking for, we were thoroughly impressed with the level of service. Thank you!
Hi Amanda
We really do appreiciate you taking the time to leave us a review even though you did not purchase. It really does go a long way so thank you very much
If you do require any other sampling moving forward please let me know and i will be happy to assist you
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Great customer service on the two occasions I had to contact this company and reduced my carriage cost when I had to order more tiles for the job.
Hi Andi
Thank you for the 5* , i will make sure i pass on your kind words to Andy and Helen in the sales team
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Never received sample but so they contacted and said problems with delivery company which is good service and will send new sample great
Hi Steve
Really sorry to see that you did not recieve your samples. As you can see from the numerous other 5* reviews we take pride on the fact that we offer samples on a very quick turnaround.
We send all our samples via royal mail 24hr service and it is such a shame that our review is a relection based on a service that is beyond our control.
We have actually sent yoour samples twice as we received an email from you stating that they were not received from the original.
If you still require samples from us i would be happy to arrange another set to leave with a different courier service and i will make sure i pass your complaint onto our collections team at royal mail.
Again i can only apologise your experience with Pro Tek was dissapointing and if you want to reach out to me directly i will assist you
marcus@protekflooring.co.uk is my direct email
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Quick delivery just not quite the colour we were looking for
Hi Andy
Thank you for the review , i can see that you ordered one of our SPC Editions tiles , Would you like me to send any of the other colours in the range that may be more suited to what you are looking ?
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Great company to deal with. Easy to order, always updating regarding delivery. Helpful help when I contacted reception
Hi Paulo
Thank you for the review ! , We are glad to of been of help to you. We look forward to many more orders from you in the future
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
From the time i ordered to the delivery was brilliant. Pro-tek Flooring's customer service is second to none and their products are amazing. The click vinyl that I ordered was the best quality and so easy to work with. Thank you Pro-Tek.
Hi Vicky
Thank you for taking the time to leave such a great review ! i will pass your review onto the team as they will really appreicate it.
We would love to see the finished products if you are happy to send images to info@protekflooring.co.uk
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
I requested a sample and received it very quickly. Not placed an order yet as I'm not sure if to put protec over the top of old tiles or rip the old up and have new ceramic tiles. I have left the sample in water over night with no damage at all. I do like the foam backing which could make floor warmer to walk on in winter
Hi
Thank you for the 5* review
I will give you a call today to talk you through the installation and sub floor process to put you at ease
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Really good quality sample flooring products.
Timely email communications.
Delivery took 6 days to arrive via Royal Mail which was later than expected.
Hi Patricia
Thank you for the review
I am very sorry that Royal mail took so long to deliver the samples to you. All of our sample parcels are sent out daily and are sent on a 1st class service so the samples should take no longer than 48 hours to arrive
I am very happy that you enjoy the quality of the product and that we were able to assist you and its just a shame that royal mail have been the reason this is a 4* instead of a 5* review.
If you need any help moving forward please let me know and i will be happy to help you
Please email me on info@protekflooring.co.uk
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Got some free floor samples and all of them look amazing and feel great quality.
Hi Clodagh
Thank you very much , Please let us know if there is anything we can help you with when you come to make a desicion on the flooring type you would like to order
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD
Quick delivery
Hi Karen
Thank you for the review
We always aim to have the goods delivered within a 72 hour period of the goods being ordered.
Thank you
Marcus Kallmeier
Director
Pro Tek Flooring LTD