Great quality flooring excellent quality and the click...
Great quality flooring excellent quality and the click system is great
Had a good first experience with the company...
Had a good first experience with the company delivering flooring and wet wall. Due to such good experience ordered more wet wall, only for the wet wall to take more...
I just wanted to share my experience with...
I just wanted to share my experience with the service I recently received @Protek, Purley Way . The manager, Joseph, was incredibly helpful in answering all of my queries regarding...
I used this company for the first time...
I used this company for the first time and will definitely use again. I bought several boxes of Luxury Vinyl Flooring which were brilliant quality for a competitive price. Unfortunately...
Quick & easy to get a sample
Quick & easy to get a sample
Beautiful products and reputable company.
Beautiful products and reputable company.
Did like the panels, they are solid just...
Did like the panels, they are solid just need a light colour my bathroom is very small.
Rapid delivery, great product
Rapid delivery, great product
Great service. Very helpful.
Great service. Very helpful.
Great quality product delivered as specified
Great quality product delivered as specified
Samples were brilliant and the customer has decided...
Samples were brilliant and the customer has decided to go ahead and order the flooring
Haven't put down my flooring yet but customer...
Haven't put down my flooring yet but customer service has been great. Free samples arrive quickly, made a purchase shortly after, delivery time is usually 3 days I got my...
I have used many types of LVT. This...
I have used many types of LVT. This is superb. Great look and quality. Will buy again for my next room.
Excellent product sample, really good quality. Still making...
Excellent product sample, really good quality. Still making our minds up on best match for us.
Very good communication and follow up Thanks 👍
Very good communication and follow up Thanks 👍
Only ordered samples to date but the quality...
Only ordered samples to date but the quality is excellent and I will be ordering in the near future.
From the piece sent out I bought 8...
From the piece sent out I bought 8 boxes and it was best laminate I have ever laid
Quick delivery on a pallet and wheeled directly...
Quick delivery on a pallet and wheeled directly into storage. Well packaged and as described/expected.
Helpful technical advice, prompt delivery and good follow...
Helpful technical advice, prompt delivery and good follow up.
Promt service
Promt service
At Pro-Tek™, we take immense pride in the quality of our premium SPC wall panels and the exceptional service we provide to our customers. Our reputation is built on the honest feedback of homeowners and trade professionals who have transformed their interiors using our products.
Below, you will find a selection of our latest reviews from Google and Trustpilot, highlighting our commitment to durability, style, and straightforward installation.
Still not received the samples
Spoke to Marcus - samples now recieved. They had emailed me but it was in my junk emails. All sorted now and the samples look great.
Updated*
Hi Michelle
Glad to you know you recieved the samples ! , we really appreciate you coming back and taking the time to amend the review
Pelase let us know if you need any help moving forward
Marcus
Pro Tek Flooring LTD
Hi Michelle
We are sorry to hear this , i did call you after to this to explain
We recieved your sample request on the 8th of September for 13 different samples , we then emailed you first thing on the 9th of September to as you that due to Royal mail postal weight limits we are only able to send 5 per customer and if you would like to let us know which 5 to send
I have spoken to you since and arranged 5-6 samples as requested by yourself of a good mixture of natural oaks from the range.
I trust that they have all arrived with you . If there is anything else you need from me please dont hestitate to email or call me and we hope that we can turn this negative into a positive
Thank you
Marcus
Pro Tek Flooring LTD
Swift delivery of samples.
Thank you for the 5*
Marcus
Pro Tek Flooring LTD
Excellent service and samples arrived within two days of order, after making a phone call to the office some additional samples was send to give us a true feel of the flooring and colour
Hi Shaun
Always happy to offer additional help where we can , Please do not hesitate to come back to us for any help you may need when you are ready to order
Thank you
Marcus
Pro Tek Flooring LTD
Shipping was miscalculated on the website and charged wrongly.
This was quickly sorted with 1 phone call and the extra refunded to me.
Next day delivery on flooring was excellent.
Hi Stuart
Hope you are well
Thank you for the review , We think you made an excellent choice going for the Carnaby White and i really hope that you like the end product
Thank you
Marcus
Pro Tek Flooring LTD
This review only covers the process of getting samples.
It was really easy to order the samples via the website. The dispatch was really prompt. The samples were of a good size with complete information labels. Follow up by customer service appreciated. All in all a positive experience.
Hi Christiane
We are glad that you had a positive experience with us and i hope that the rest of the process is just as postivive for you.
I can see that you have ordered 3 samples from our excel and long plank ranges , please let us know if you have any questions regarding any of these products or any general enquiries and you can email me direct on marcus@protekflooring.co.uk
We do actually send up to 5 samples per customer so if there is anything else you would like to see please let me know and i can arrange
Thank you again for the 5* review
Marcus
Pro Tek Flooring LTD
Great. Would have liked two pieces as the effect is limited with one.
Fairly quick response Thankyou.
Hi Jane
Thank you for leaving us a review
We appreciate any and all feedback and will take this on board
As a company we do offer XL samples compare to others to give customers a better gauge of the overall finish of the flooring.
I can see you made an excellent choice in choosing the Lonk plank Jeydan Stone , i have arranged for a second peice to come out to you to help make your desicion simpler and it should be with you by Wednesday
Thank you
Marcus
Pro Tek Flooring LTD
We were recommended to look at Pro-Tek flooring by our bathroom fitter. I sent for samples and was impressed by the speed of their arrival, the decent size of the sample and the quality of the product. We've placed an order for the Delilah grey and look forward to seeing it in place on our bathroom and ensuite floors.
Hi Hazel
Hope you are well and thank you for taking the time to leave us a review. We are really happy that both the process for the sampling and ordering was easy and speedy !
We would love to hear the next stage of feedback once you have laid the flooring itself and would really appreciate if you could send us through some images that we could feature
Thank you again for the 5*
Marcus
Pro Tek Flooring LTD
Very Very happy with quality and customer service 👏 buying again and recommending Very easy to fit it 👍 👌 love the product
Hi Morsal
Thank you so much for the 5* review ,it was a great choice going for the excel long plank range and i am so glad that you are happy with the finished results
Please remember to go on the site and register your guarantee also
We would love to see the finished images once it is all done and showcase you on the website , if you send them through to info@protekflooring.co.uk
Thank you again
Marcus
Pro Tek Flooring LTD
Almost delivered before I even ordered. 2 days !
Hi Robert
Thank you for the 5* , the colour you have selected from our herringbone editions range is one of our most popular colours. Great Choice !
We would love it if you could share with us your transformation by sending us some images to info@protekflooring.co.uk so we can share it across the site and social media platforms
Thank you again for taking the time to leave us a great review
Marcus
Pro Tek Flooring LTD
Really quick delivery of samples! Received them day after ordering
Hi Reece
Thanks for the 5* , the colours you have selected from the herringbone editions range are our most popular 2 neutral colours that we offer , please reach out and let me know if you need any help making a desicion or with the ordering process !
Thank you
Marcus
Pro Tek Flooring LTD